Admissions Process

Taking the first step of addiction recovery can be scary. Learning how our admissions process and recovery program work can help ease some of your anxiety.

Schedule a pre-assessment
Travel & arrival
Evaluation &

Schedule a pre-assessment

Talk with an admissions coordinator

The admissions department is open 24 hours a day and is staffed with compassionate, highly trained admissions professionals available by chat or phone call. All of our admission coordinators have been touched by addiction in some way. They may be in recovery themselves or have a loved one who has been affected by the disease of addiction. This makes them relatable to chat with, knowing that contacting our addiction helpline is your very first step toward recovery! During this first step, you will answer preliminary questions to help our team determine which center and level of care is right for you or your loved one.

Insurance verification

Insurance verification and treatment financing

Your financial means should never be a determining factor for seeking help. During this step of the admissions process, we determine how the cost of treatment will be covered. If you have health insurance we will work with your provider to get a verification of benefits. If you do not have health insurance or have a plan we do not accept, we will help you connect with programs in your network with your insurance and evaluate your other treatment options.

Travel & arrival

Coordination for your travel and arrival

Next, you will make arrangements for your admission into our state-of-the-art treatment center. We suggest a loved one accompany you to the center. Upon admission, our medical team will begin your initial evaluation. Based on your initial evaluation, we will create your treatment program for your specific needs.

Evaluation & planning

Evaluation and specialized treatment

Upon arrival, our medical team will begin your admission evaluation. Based on your initial assessment, we will create your treatment plan for your specific needs. You will be paired with a case manager, primary therapist, and psychiatrist. Your treatment will be planned around your diagnosis, level of care required, and personal experiences using empirical data for best outcomes.

Frequently Asked Questions

Addiction treatment refers to the process of diagnosing and treating an individual with an addiction to substances such as drugs, alcohol, or certain behaviors. This may involve a combination of behavioral therapy, medication, support groups, and lifestyle changes, tailored to the individual’s specific needs and circumstances. The goal of addiction treatment is to help the person achieve and maintain sobriety, improve their overall health and well-being, and achieve a fulfilling life in recovery.

When entering addiction treatment, it is recommended to bring the following items:

  1. Comfortable clothing and personal hygiene items (toothbrush, toothpaste, shampoo, etc.).
  2. Any necessary medications and a list of current medications, including dosages.
  3. Identification and insurance information.
  4. Cash or a credit card for incidentals.
  5. A journal or notebook to record thoughts and experiences.
  6. Books, games, or other forms of entertainment to help pass the time.
  7. Pictures of family and loved ones or other comforting items.

It’s important to note that each treatment center may have its own policies regarding what is allowed, so it is recommended to check with the center beforehand. Additionally, many facilities prohibit items such as electronics, so it is best to check their list of prohibited items before packing.

If you have more questions or concerns that have not been addressed on this page, please visit our FAQ section for a comprehensive list of answers to commonly asked questions. Our FAQ is designed to provide you with the information you need to make informed decisions about addiction treatment. If you still have questions or need additional assistance, please don’t hesitate to contact us for further support. Our dedicated team is here to help guide you through the process and ensure that you have all the information you need to make the best choice for your unique situation.

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